Community Faces and Voices

Outsource to the Caribbean?

The Caribbean is experiencing growing interest as a delivery destination for global Business Process Outsourcing (BPO) services. With its proximity to the North American market, the region represents the largest source of near-shore English speaking talent pool in this hemisphere. Moreover, there are also advantages with the Spanish, French and Dutch speaking populations that can be found in the region.

With a low cost of operations (35%-75% cost arbitrage over tier-2 US cities) and a competitive telecommunications market, the Caribbean offers an attractive value proposition to organizations looking for destinations for near-shoring these types of services. Already companies like Acquire, Teleperformance and Xerox, to name a few, have made the Caribbean their home. With its modern infrastructure, openness to trade, accessibility and economic and political stability, the Caribbean is an ideal location for a diverse range on investment opportunities.

On May 13, 2016 at the Marriott Biscayne Bay Hotel, Miami – a range of investment opportunities will be unveiled to the attending audience of the Caribbean Investment Summit including Commercial Business Park developments with plug and play solutions suitable for your proposed call centre – locations in territories like Jamaica, Belize, Saint Lucia and Grenada – countries that have begun to make their name in the BPO industry.

Organized by the Caribbean Association of Investment Promotion Agencies (CAIPA) in collaboration with the Caribbean Export Development Agency (Caribbean Export) and the Inter-American Development Bank, the Caribbean Investment Summit provides a great opportunity for potential investors and BPO practitioners to not only discover the opportunities available but also meet with Investment Promotion Agency (IPA) experts who can discuss the opportunities in greater detail and inform on any incentive programs that are available to support investment.

The Caribbean Investment Summit is funded and co-organized by the Integration and Trade Sector of the Inter-American Development Bank as a part of a Regional Public Goods Initiative entitled: Support to Foreign Direct Investment in the Caribbean.  Emceed by fDi Magazine’s Editor-in-Chief Courtnay Fingar, the event will also present investment opportunities in the niche tourism and renewable energy sectors in the Caribbean.

For more information on this event visit www.carib-export.com/cismiami

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