Information Technology Officer (Information and Records Management)

Closing Date: December 17, 2023

Type of Vacancy:

Details of the Post

INTRODUCTION

The Bank is seeking to recruit a dynamic professional for the role of Information Technology Officer (Information & Records Management). The successful candidate will be based at CDB’s headquarters in St. Michael, Barbados.

THE ROLE

The successful candidate will play a critical role in the efficient organisation, maintenance, and retrieval of company information and records. They will be responsible for implementing best practices in information and records management, with a primary focus on utilizing SharePoint as the central platform. This role demands a detail-oriented, tech-savvy professional with a strong commitment to data integrity, compliance, and accessibility.

KEY RESPONSIBILITIES

The Information Technology Officer (Information & Records Management) will be responsible for:

  • Information and Records Management Strategy: Support the development and implementation of a comprehensive information and records management strategy aligned with organizational goals. Leverage SharePoint’s capabilities to enhance data management and accessibility.
  • SharePoint Administration: Serve as the primary administrator for SharePoint, including configuring document libraries, managing permissions, and ensuring proper access controls are in place.
  • Records Retention and Disposal: Establish and maintain records retention policies in compliance with legal and regulatory requirements. Ensure timely disposal of records that have reached the end of their lifecycle.
  • Metadata Management: Define and enforce metadata standards to improve searchability and categorization of documents within SharePoint.
  • User Training and Support: Provide training and support to employees on proper document management practices within SharePoint, including version control and metadata tagging.
  • Security and Compliance: Ensure that all information and records stored in SharePoint are secure, confidential information is appropriately protected, and compliance with relevant data protection regulations is maintained.
  • Document Workflow Automation: Implement workflows and automation within SharePoint to streamline document approval, review, and archiving processes.
  • Quality Assurance: Regularly audit SharePoint content to ensure accuracy, completeness, and adherence to established guidelines.
  • Collaboration and Integration: Facilitate collaboration among teams by optimizing SharePoint for document sharing and co-authoring. Integrate SharePoint with other relevant tools and systems as needed.
  • Continuous Improvement: Stay updated on industry best practices and technology advancements to propose and implement improvements in information and records management processes.

SELECTION CRITERIA

The successful candidate should have:

  • Bachelor’s degree in Science, Information Management, Library Science, or a related field.
  • Proven experience in information and records management, with at least three (3) years of hands-on experience with SharePoint.
  • A strong understanding of information governance principles and records management standards.
  • Familiarity with relevant regulatory frameworks (e.g., GDPR, HIPAA) and compliance requirements.
  • Proficiency in SharePoint administration and configuration.
  • Ability to work independently and collaboratively in a team environment.

A graduate degree in Science, Information Management, Library Science, or a related field will be considered an asset.

Function-Specific Competencies

The Information Technology Officer (Information & Records Management) must demonstrate strong ability to:

  • Champion innovation and institutional change.
  • Take a consultative and collaborative approach to problem-solving.
  • Refine and present complex/technical subject matter to stakeholders, at any level.
  • Operate with sensitivity in a diverse, multicultural environment and to build effective working relationships at all levels.
  • Detail-oriented with strong problem-solving abilities.

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  • Excellent communication skills, both written and verbal.

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