PORT OF SPAIN, Trinidad – Just as soon as the airline begins to show signs of fractured operations, there is a flurry of Caribbean government “actions”, and a plethora of expert articles on what ails the airline and what should be done to make it better. Almost no one seems to remember the principle of structured transformation: the time to make changes/improve the way you do business, is when things are going well; not when you have your back up against the wall. “If it ‘aint broke, don’t fix it”, alas, is very much alive and well.
So now our attention is drawn one more time, not only to issues at Caribbean Airlines Ltd (CAL), but also to issues with Caribbean air transport, and the combined impact on Caribbean tourism and economy.