ROSEAU, Dominica, CMC – A prominent Dominican businessman Monday said the regional airline, LIAT, is contributing to the damage of fragile economies in the Caribbean through its poor service, especially over the past few weeks. In an open letter to the board of directors of the cash-strapped airline, Gregor Nassief, a hotelier and president of Tecsys Latin America, wrote of a eight weeks of customer service “which continues to this day due to lack of foresight and planning on the part of LIAT’s executives, and second because of LIAT’s disastrous public relations which has revealed the depth of your executives’ indifference to your customers.” Over the last weekend, LIAT’s chief executive officer, Ian Brunton, said the travelling public would continue to face problems even as the airline improves upon its bumpy summer schedule.
